At Longfu 88, your privacy is more than a legal obligation โ it is a core value we uphold. This document transparently explains how we collect, use, store, and protect every piece of personal information you entrust to us.
Data protection is more than a document โ it is a daily practice embedded in every aspect of Longfu 88's operations.
We only collect data that is genuinely necessary to deliver Longfu 88's services. No excess data is collected without a clear and legitimate purpose.
Every piece of data we collect has an explicitly stated purpose. Your data will not be used for any other purpose without your prior consent.
All data is stored on secure servers with 256-bit SSL encryption. Internal access to member data is restricted and audited on a regular basis.
Longfu 88 does not hide how we handle your data. This document is written in plain, straightforward language โ not confusing legal jargon.
You have the right to access, correct, transfer, or request deletion of your data at any time. Longfu 88 fully honours each of these rights.
Longfu 88's privacy policy is framed in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and internationally recognised data protection standards.
Longfu 88 takes every member's privacy seriously. This Privacy Policy transparently explains how we handle your personal information when you use our platform. By registering or using Longfu 88, you agree to the data processing practices described in this document. If you have any questions, our team is available 24/7.
In this Privacy Policy, "Longfu 88", "we", "platform", or "company" refers to the online betting platform operated under a valid management licence, covering all services, websites, and applications associated with Longfu 88.
"Personal Data" means any information relating to an identified or identifiable individual, whether directly or indirectly โ including name, identification card number, email address, phone number, IP address, and financial transaction records.
This policy applies to all individuals who register an account with Longfu 88, visit our website, or use any of the services we offer. It covers all data collected through our online platform, mobile application, and communications with our customer support team.
This policy covers all data collection methods โ account registration, financial transactions via Touch 'n Go, DuitNow, GrabPay, FPX and other methods, betting activity, support communications, and general platform use. All data is protected without exception.
Longfu 88 collects several categories of personal data depending on how you interact with our platform:
| Data Category | Specific Examples | Primary Purpose | Legal Basis for Processing |
|---|---|---|---|
Identity Data |
Full name, date of birth, identification card number, gender |
Identity verification, KYC/AML compliance | Legal obligations |
Contact Data |
Email address, phone number, state of residence |
Account communications, customer support, notifications | Contractual requirements |
Financial Data |
Touch 'n Go account number, DuitNow ID, RM deposit & withdrawal records |
Transaction processing, fraud prevention | Contractual & legal requirements |
Technical Data |
IP address, browser type, operating system, screen resolution |
Account security, fraud detection, platform optimisation | Legitimate interest |
Activity Data |
Betting history, games played, active hours, sports preferences |
Account management, platform analytics, responsible gaming | Contractual requirements |
Communication Data |
Live chat records, support emails, member feedback |
Service improvement, dispute resolution | Legitimate interest |
Longfu 88 collects personal data through several different methods:
Longfu 88 uses the personal data collected for the following legitimate and necessary purposes:
You may withdraw your consent to receive marketing communications at any time by updating your notification settings in your account or by contacting our support team. Withdrawing consent will not affect the processing of data required to manage your account.
Longfu 88 does not sell, rent, or trade our members' personal data to any third party for their own marketing purposes. However, in certain limited circumstances, we may share data with the following parties:
All third parties we work with are bound by strict data protection agreements and are only permitted to use your data for specified purposes. Longfu 88 is responsible for ensuring that every one of our partners upholds equivalent data protection standards.
Your data may be processed on servers located outside Malaysia. In such cases, Longfu 88 ensures equivalent protection is applied through data transfer agreements that comply with internationally recognised standards, including approved standard contractual clauses.
Longfu 88 invests seriously in security technologies and procedures to protect your personal data from unauthorised access, breaches, or misuse:
While Longfu 88 maintains robust security measures, account security also depends on you. Please use a strong and unique password, enable 2FA, never share your login credentials, and contact us immediately if you suspect any unauthorised access to your account.
Longfu 88 retains members' personal data only for as long as necessary for the identified purposes, or as required by law. The following outlines our data retention guidelines:
Once the applicable retention period has elapsed, data will be securely deleted or permanently anonymised in accordance with industry-standard procedures. Longfu 88 conducts regular reviews of stored data to ensure no data is held beyond the required period.
As a Longfu 88 member, you have important rights regarding your personal data, all of which we fully respect:
You have the right to request a copy of the personal data we hold about you. We will respond within 14 business days.
If your data is inaccurate or out of date, you may request a correction at any time through your account settings or by contacting customer support.
You may request the deletion of your personal data, subject to any data retention obligations required by law.
In certain circumstances, you may request that we limit how we process your data while a dispute is being resolved.
You may request your personal data in a machine-readable format for transfer to another service provider.
You have the right to object to the processing of your data for direct marketing purposes or, in certain circumstances, where processing is based on legitimate interests.
To exercise any of the above rights, contact our privacy team at support@longfu88-jit.com stating the right you wish to exercise and proof of your identity. We will acknowledge receipt within 3 business days and provide a full response within 14 business days.
Longfu 88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage your cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of the Longfu 88 platform. Cookies essential to security and session management cannot be disabled, as they are critical to the platform's secure operation.
Longfu 88 does not accept registrations or platform use by individuals under the age of 18. Our platform is not designed for children, and we do not knowingly collect personal data from minors.
Should we become aware that personal data of an individual under the age of 18 has been collected without our knowledge, we will take immediate steps to delete that data and close the account in question. We encourage parents and guardians to monitor their children's internet use and to contact us if they have any concerns.
Longfu 88 is strictly for users aged 18 and above. All members must verify their age upon registration. Longfu 88 reserves the right to request proof of age at any time and to close any account found to belong to an underage individual without issuing any refund.
Longfu 88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform enhancements. Whenever we make a material amendment, we will notify you via:
The "Last Updated" date shown at the top of this document reflects when the most recent amendment came into effect. We encourage you to review this Privacy Policy periodically. Your continued use of the Longfu 88 platform after any amendment takes effect constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or how Longfu 88 handles your personal data, please contact us through the following channels:
Our privacy team communicates in Bahasa Melayu, English, and Mandarin. We encourage you to reach out to us directly before filing any complaint with a regulatory authority, as we would welcome the opportunity to resolve any issue directly with you.
For more information about your rights and responsibilities as a Longfu 88 member, please also read Terms & Conditions and Responsible Gambling us. For general enquiries, visit the Frequently Asked Questions us.